We know the many cynical arguments some make in favor of the Ticketmaster system: There are rumors that some artists or managers participate in Ticketmaster charges–we do not. There are rumors that some artists or managers are receiving a percentage of the amount above face value at secondary outlets like TicketsNow–we do not. Some artists or managers may not perceive there to be a conflict between having the distributor of their tickets in effect “scalping” those same tickets through a secondary company like TicketsNow–we do.
While many of you have sent notes to us and your local promoters, you may also send accurate informational letters to Albert Lopez of Ticketmaster and he will try to address your questions.
A final point for now: the one thing that would make the current ticket situation even worse for the fan than it is now would be Ticketmaster and Live Nation coming up with a single system, thereby returning us to a near monopoly situation in music ticketing. Several newspapers are reporting on this story right now. If you, like us, oppose that idea, you should make it known to your representatives.
The abuse of our fans and our trust by Ticketmaster has made us as furious as it has made many of you. We will continue to do our utmost now and in the future to make sure that these practices are permanently curtailed on our tours.
Bruce Springsteen, Jon Landau and the entire Springsteen Tour Team
We’re not sure what kind of profits Tickets Now makes for Ticketmaster, but it hardly seems worth the trouble with artists. Of course, if Ticketmaster once again becomes the only game in town what can anybody do?