Ticketmaster finally released an app for iOS today.
It’s time to put all the ticket buying skills you’ve developed over the years to good use as tickets for Phish’s upcoming October tour go on sale today and tomorrow
The terms “Ticketmaster” and “fan-friendly” are usually in diametric opposition to each other, but the ticket industry giant is aiming to change that perception with the launch of Full Disclosure
We know tomorrow is 4/20, so we don’t blame anyone for being a bit forgetful that day, but our String Cheese Incident-loving readers would be wise to remember that tickets
Say what you will about Apple, but it’s a company with great brand loyalty and integrity. On the complete other end of that spectrum you have Ticketmaster/Live Nation. Is Apple
While late night tv host Conan O’Brien isn’t allowed on the boob tube for quite some time, the agreement that freed him from his contract with NBC doesn’t say anything
Yesterday, many of the shows for Phish’s upcoming Fall Tour went on sale and most fans who tried for tickets seemed to have gotten them according to our survey. Today, Portland, Detroit and both nights of Philadelphia and both nights of Cincinnati go on sale.
Portland goes on sale through Ticketmaster at 9AM, tickets for Detroit will be available at 10AM via Ticketmaster, both nights of Cincinnati are up at 11AM and both nights of Philly close down the action at Noon.
Once again, we’ve embedded a poll for each show AFTER THE JUMP. Once you’ve either scored or missed out on tickets please let us know how you did by filling out the poll below. You can go into more detail about your experience by leaving a comment after the post. Good luck!
READ ON to participate in our Fall Tour 2009 public on sale survey…
Back in 2004, the formidable trio of Conor Oberst, Jim James and M. Ward teamed up for a tour they dubbed Monsters Of Folk. Each artist delivered a solo set,
Last week, Ticketmaster took some major heat for an unplanned and accidental presale for tickets for Phish’s four performances at Red Rocks this summer. Fans that thought they had stumbled onto a surprise jackpot had their orders canceled and received an email from David Butler, President of Ticketmaster North America, explaining why.
In an exclusive Q&A with Hidden Track, Luke Sacks spoke with Butler, who is responsible for Ticketmaster’s primary ticketing business in the US and Canada, via phone about the cause of the error, how Ticketmaster is working to thwart scalpers, what band he has seen nearly 50 times himself and more.
LUKE SACKS: Let’s start with the incident last week when tickets for the Red Rocks shows went on sale early. Speculation among fans has ranged from a simple computer glitch to Ticketmaster secretly activating that link so scalpers could get in and do their thing. From your perspective, can you walk me through what happened?
DAVID BUTLER: Absolutely. It was fundamentally human error by an employee of Ticketmaster in our Rocky Mountain region. An experienced person, who has been with us for years, accidentally, in releasing the show to be visible on the website that the on-sale was coming, accidentally made it appear to be on sale against the desires of the promoter or the artist. It was really just human error. She was trying to set it up so the show would be apparent with the future on-sale date so the fans would know it was coming. She just goofed.
LS: So that happened, all these orders were filled and eventually the decision was made to cancel these orders. Who made the decision to cancel the orders and subsequently to send out the $50 credit? Were those solely Ticketmaster decisions? Was the band or their management involved?
DB: To be clear, the mistake was totally ours at Ticketmaster and that’s why we sent out the gift certificates. Our policy is, if there is ever an error and the event goes on sale prior to the on-sale date, even if its on our website, that we will invalidate all the orders and if any money is taken we will refund it because we have to protect the integrity of the artist and the promoter that the show goes on sale as announced to the fans. So that’s exactly what we did.
READ ON for more of our exclusive interview with David Butler…
Phish.com has just been updated with the band’s response to last night’s Red Rocks ticketing debacle… Last night we learned Ticketmaster mistakenly put on sale a substantial number of four-day
